Based on the manufacturers' opinion and further subject to clause 14.5 and 14.6, we will repair, (or at our sole option) replace such Goods with the same or superior Goods, without charge or not provide any of the aforementioned. PLEASE NOTE: All deliveries are made by courier and will require a signature. The courier will try and deliver the item twice before returning the item to us.
Please ensure someone is present to sign for the item. Occasionally events beyond our control may result in your parcel being delayed whilst it is with the courier and we cannot be held responsible for such delays. All parcels are fully insured and if your parcel is lost or delayed, let us know and we'll act quickly to locate it, bearing in mind the points below. All claims for missing items must be made within 28 days of the date of your order. Both of these couriers offer an excellent service and we are very pleased to have them on board.Please note that we do not dispatch orders on weekends. Please return your item(s) in original packaging and ensure that all packages are securely wrapped. Upon receipt, all products will be inspected and at our discretion, credit may be refused. Any damages must be reported to us within 24 hours for us to raise any claims with our courier. Any claims after 24 hours will be dismissed for a claim.
Certain products are treated specially for legal and/or health and safety reasons, It is important for your own and our couriers safety that they are followed. As well as the above procedures the below must also be adhered to. Car BatteriesBatteries must NOT be removed from the sealed bag. Failure to do so will result in the courier NOT collecting the product.
Will This Fit My Car? Please enter your car into here and you will see any application specific notes in the compatibility notes.
We have also included all the product information in the listing to ensure you can double check and cross reference the product against what is currently on your application. We also have the facility to look up parts via vehicle registration numbers. We can only send you what is listed. We cannot send a variation as this will be on another listing. When Will My Order Be Dispatched?
Can I amend my order? Once your order has been placed we cannot amend any item(s), quantities, or add or remove items. What do I do if I have not received my order?
We'll get back to you as soon as we can. What do I do if my product is faulty?Will you accept offers on price? The prices that you see are the prices that will be charged. It is our company policy that prices are non-negotiable.